What is this service?
The National Prisoners’ Families Helpline can support you if a family member is in contact with the criminal justice system. We provide advice and information on all aspects from what happens on arrest, visiting a prison to preparing for release. We support families in England and Wales and you can find information about organisations who can support you in Scotland and Northern Ireland on our website.
Good to know
- Cost: Free
- Additional information:
Is this service for you? Prisoners, people with convictions and their families
- How to get here:
We are based at the Pact central office, 29 Peckham Road, London, SE58UA
- Getting here:
Disabled access: There Is Ground-floor Entry And Lifts Available
- Signing up:
You can call our helpline for free on 0808 808 2003, Monday - Friday 9am-8pm, and on Saturday and Sunday from 10am-3pm. You can email us on info@prisonersfamilies.org or submit a webform enquiry by visiting prisonersfamilies.org/about-us/web-form-con